The goal of Insystcom is to lower the operational costs of our customers wherever possible, while increasing their revenues by enabling them to introduce new services such as video on demand, wireless service, VOIP and online games/gaming. Insystcom accomplishes its goal in several ways: by applying service, support and network management capabilities to the entire network not just a single product; by providing interoperability assurance via Insystcom's multimedia lab; by building individual products with the capability required for each to operate as a part of a whole solution; and by engineering every Insystcom product for ease-of-use and reliability.
Insystcom's challenge is overcome through an embedded feature set that makes Insystcom's ResortLynx middleware a dynamic and powerful tool. With ResortLynx, specific services can be identified, controlled and delivered intelligently, with a focus on security and reliability. ResortLynx enables property owners to offer new interactive application services to their customers seamlessly, meaning new revenue can be earned easily without adding considerable cost or complexity to the existing infrastructure.
Delivering broadcast video is perhaps the most challenging requirement that interactive systems providers face. That's why Insystcom has selected Service-Enabling Architecture, to support the "Triple play" services of video, voice, and data. The unprecedented capabilities of Insystcoms hardware and software components come together to finally offer property owners the throughput, power and control that they truly need to deploy Triple Play successfully.
These capabilities are built into a full range of 1U MiniDSLAMs, modular Broadband Loop Carriers, and CPE endpoints to ensure that the total network fully support the Triple Play services. With multi-Gigabit Ethernet transport options, a non-blocking architecture, full IGMP support including multicast video diagnostics and management, and end-to-end IP, Insystcoms ResortLynx solution has what it takes to deploy voice/video/data services quickly and easily -- with lower investments thanks to Insystcoms attention to usability and serviceability.
Complimenting Insystcom's video-ready ResortLynx products, we also maintain close partnerships with industry leaders such as Amino, Paradyne and Anevia. We have hands-on experience with the largest IP video customer base, and are able to leverage our expertise along with the strength of our industry connections to provide complete integration and project management services. Insystcom's ResortLynx providing one network for voice, video and data.
ResortLynx Features
Architecture
J2EE/ JAVA middleware application, runs on Jetty Servelet Container
Modular Architecture providing applications that include movies on demand, in progress multicast movies, Access limited Movies (adult), Content grouping, postcards, internet access, external wifi provisioning, system administration and reporting and more.
Video Server - Support for Kasenna, Anevia and other RTSP compliant video servers
App Server - Linux based with SQL database with managed connection pooling for maximum scalability.
Property Management Systems
Support for over 56 property management systems in the hospitality space via Comtrol and other direct interfaces.
General
Multilingual architecture allows guest to select preferred language. Default support for English and Spanish, unlimited languages supported.
Central browser based admin system
Entire system setup is parameter driven with parameters for managing system identity, PMS, business rules, pricing, system behavior and much more.
Modular application environment allows easy addition of system capability via simple module definition and adjustment of available services based upon target installation while maintaining a single code base
Installation support tools for easy in room system test and commissioning.
Movies/Video
Database driven movie repository manager, display of movies by category or title
Movie description display, with price, CARA rating and if available movie preview
Multiple video server support
Movie event management including
No movie available
Movie premature termination
Movie stop, rewind, pause, and, play
Full movie book marking tied to PMS check-in and checkout
Movies/Video Back End
Database driven
Add/Delete/Edit movies incl. Title, DESC, CARA, charge, preview, provider
Add/Delete/Edit categories
Add/Delete/Edit channels (movie groupings)
Apply movies to categories, Apply movies to channels
Search for movies
Adjust movie sort order
Activate/Deactivate media
Reporting on usage by date or title
Assign/Un-assign % or value coupon rules on PMS check in or manually per room.
Movie Load test tool to facilitate video load testing at install time.
Movie preview tool allows looped playback of installed movie previews.
TV based Internet Front End
User time accounting PMS billing
Full free range browsing optimized for TV display.
Time based, or unlimited browse rates with activation/deactivation tied to PMS check in
TV Internet Backend
Assign % or value coupon on PMS check in or manually per room
Reporting on usage
Scheduled task to kill timed out sessions and revert to main page
Wifi Internet front end
PMS payment
Delivery of user/password to the guest room TV allow assess via hotspot gateway.
Wifi Internet Backend
Multiple timed options
Unlimited time options tied to PMS checkin/checkout
Scheduled password reset on reaching pad time limit.
Bandwidth throttle where required
Assign % or value coupon on PMS check-in or manually per room
Ability to provide ticket printer for paid access by non-residents.
Games Module
A suite of 12 TV optimized games to be sold individually or as a package.
Postcards Front end
Send postcard with selected postcard graphics
PMS integration
Postcards Backend
Define images
Adult Movie Access Control Front end
User controlled access options
Adult Backend
Front desk reset of adult access
PMS checkout resets adult block in preparation for next guest
Content Management System Front end
Info button exposes web front end to full fledged CMS
Optimized to handle TV set display limitations.
Content Management System Backend
Full publish control and ability to build any level of menu hierarchy
Full Java JCR compliance with separate publish and author instances.
All authoring tasks such as managing the site hierarchy and inline editing are carried out in a browser.
The authoring environment works in all major browsers.
Define roles for site-tree access and assign them to your users to make sure each user has only the rights that he or she should have.
Guest Folio
Full linkage to PMS for display of guests' folio charges.
Help
Context sensitive help
Administration
Test PMS by room
Test tool for sending of emails
Build room map with color-coding for frequency of system use.
STB reboot
Display usage per room since check in
Video load testing to play selected movie to any number of installed rooms with full reporting on STB error conditions. Adjust time to play, and time between plays.
Concierge/Front Desk
Remove stb to re-deploy
Reset adult access
Reboot stb remotely
System reboot
Messaging to individual guest's rooms, blocks of rooms or all rooms.
Accounting
Infinite or month based accounting
Reports displayed or written as CVS and mailed
Reports by transaction type, by date, and successful/unsuccessful
Optional daily email reports for audit purposes.
Scheduled Tasks
Internet timing
Wifi timing
Bookmark reset
PMS test and report
Video Server test and report
Slow Room test, reboot and report
STB management
Reboot to the room level
Multiple features for remote, reboot, flash
Resort map with color status
Scheduled tasks for daily STB audit. Revives stagnant sessions and alerts to disconnected boxes.
Centralized SNMP manager to provide central point management of distributed resort systems.
System Survey
Integrated survey system to provide surveys of any design.
Integrated to coupon system to facilitate guest rewards for completing survey.
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